CURRENT OPPortunities


Start Date: 11/01/2017


TO APPLY: email your resume with cover letter to

Brief Description of Position - As part time crew member/climbing instructor, your primary role is to represent the core values of the Source Climbing Center, and provide a welcoming and enjoyable climbing experience to all members and visitors.

Primary and Essential Functions

  • Building positive relationships with customers through gym tours, visitor check-in, orientations and belay checks performed in accordance with Source guidelines; Answering phone, taking messages, respoinding to basic climbing, facility and pricing questions;
  • Operating POS software, opening and closing cash registers, performing sales transactions counting money, accepting returns and exchanges, and balancing cash drawers;
  • Facilitate Youth programs including instruction, equipment preparation, clean-up, tracking attendance and skills for young climbers.
  • Providing appropriate Instruction during scheduled classes, private lessons, birthday parties, private groups and individual belays
  • Maintaining accurate customer database, including scanning and processing customer documents and updating customer information as needed.
  • Monitoring facility for smart climbing practices, proper equipment use and adherence to all posted rules at the Source. Correcting any violations.
  • Maintaining a clean and healthy environment with daily duties such as sweeping, vacuuming, mopping and general cleaning of the facilities
  • Understand and follow the Source Climbing Center Staff Manual, and stay up-to-date on standard industry practices and Source Climbing Center rules.
  • Be on time, attend all staff meetings, and find substitute staff for any shifts missed.


  • Minimum of one year of customer service and/or sales experience;
  • Friendly, approachable and service-oriented;
  • Cash handling experience;
  • A superior level of member service and conflict resolution skills;
  • Strong verbal communication skills;
  • Strong organizational skills;

Required Climbing Experience

  • demonstrate basic climbing movement skills.
  • climb 5.9 top rope or better without falls.
  • describe proper care, use, and inspection of climbing equipment.
  • demonstrate proficient belay technique

Preferred Qualifications

  • First Aid, CPR certified
  • Competitive climbing experience
  • CWI certification

Schedule Requirements

  • Available 18-24 hours per week
  • Ability to work nights and weekends

Compensation Package

  • Compensation: (based on experience)
  • Membership privileges
  • Professional development (First Aid, CPR, CWI)
  • Further climbing experience.


Working at the SOURCE

The mission of the Source Climbing center is to continually provide a better climbing experience for our customers. We do this with a focus on R.I.S.K, our four core values…

  • R elationship
  • I ntegrity
  • S mart Climbing
  • K aizen

Think you could be a great addition to the team? Watch here for opportunities to work at the Source.

To apply, send your resume and a cover letter to with the position title in the subject line.